Privacy Policy

Your privacy matters here

This policy describes what personal information we collect, how we use it, and the choices you have.

Last updated: May 1, 2026

What's in this policy

  1. Information we collect
  2. How we use information
  3. When we share information
  4. Cookies & analytics
  5. How we protect your data
  6. Your rights and choices
  7. Children's privacy
  8. Changes & contact

1. Information we collect

We collect personal information directly from you and a small amount of technical information automatically when you use the site.

Information you give us

  • Name, email, phone number, billing and shipping address — when you place an order or create an account
  • Payment details (processed by our payment partners; we do not store full card numbers)
  • Messages and attachments you send through our contact form or email

Information collected automatically

  • Device, browser, and IP address
  • Pages you visit, links you click, time spent on pages
  • Referring URLs (the site you came from)
  • Cookies and similar technologies (see section 4)

2. How we use your information

Process orders

Fulfill, ship, track, and handle returns for products you purchase.

Order inquiries

Respond to order-related inquiries and send order updates.

Improve the store

Understand how the site is used so we can fix problems and prioritize features.

Email updates

Send transactional emails and — only if you opt in — promotional offers.

Fraud prevention

Detect and block fraudulent orders and protect customer accounts.

Legal compliance

Meet our tax, accounting, and legal obligations.

3. When we share information

We do not sell your personal information to third parties. We share it only with service providers that help us run the business, and only to the extent each one needs:

  • Payment processors (e.g., Stripe, PayPal) to charge your card securely
  • Shipping carriers (UPS, USPS) to deliver your order
  • Email and CRM tools to send order updates and respond to support requests
  • Analytics providers (e.g., Google Analytics, Microsoft Advertising) to understand site usage
  • Legal authorities when required by law, court order, or to protect our rights

If Refurbished Jet is ever acquired or merged, customer data may transfer to the new owner under the same terms in this policy.

4. Cookies and analytics

We use cookies and similar technologies for three purposes:

  • Essential cookies — make checkout, sign-in, and the cart work
  • Analytics cookies — count page views and measure performance
  • Marketing cookies — measure the effectiveness of ad campaigns (Google Ads, Microsoft Advertising)

You can clear or block cookies in your browser settings, but essential cookies are required for checkout to work properly.

5. How we protect your data

We use a combination of technical and organizational safeguards:

  • TLS encryption for every page that handles personal data, including checkout
  • PCI-compliant payment processors so card numbers never touch our servers
  • Role-based access controls — only the staff who need data to do their job can see it
  • Regular reviews of our hosting providers and security practices

No system is perfectly secure. If we discover a breach that affects you, we'll notify you within the timeframes required by applicable law.

6. Your rights and choices

You have the right to:

  • Access the personal information we hold about you
  • Correct any inaccurate or out-of-date information
  • Delete your information, subject to our legal record-keeping obligations
  • Opt out of marketing emails — every email has an unsubscribe link
  • Restrict or object to certain processing

To exercise any of these rights, use the Consumer Rights request form or email info@refurbishedjet.com. We'll respond within 45 days.

7. Children's privacy

Refurbished Jet is intended for adults. We do not knowingly collect personal information from anyone under 13 (or under 16 in jurisdictions where that's the cutoff). If you believe a child has given us information, contact us and we'll delete it.

8. Changes & contact

We may update this policy from time to time. We will post the updated date at the top of this page. For material changes we will send a notice by email.

Privacy questions: info@refurbishedjet.com
Mail: Playton Gadgets LLC, Attn: Privacy, 2920 S Wentworth Ave APT 3, Chicago, Illinois 60616, United States

Want to exercise a privacy right?

Use the Consumer Rights request form for the fastest response — we reply within 45 days.

Submit a request General contact