How can we help you?

Yes — we ship to Alaska, Hawaii, and U.S. military addresses. Surcharges and longer transit times apply; the exact cost is calculated at checkout.

Absolutely. You'll get a tracking link by email as soon as your label is created, and you can also follow it from the order tracking page in your account.

All major credit and debit cards (Visa, MasterCard, American Express, Discover), plus PayPal and Apple Pay. Business customers can request net-30 invoicing for orders over $1,000.

Yes. All payment information is processed over TLS-encrypted connections by our PCI-compliant payment partners. We never see or store your full card number.

Email info@refurbishedjet.com within 14 days of delivery with your order number and reason for return. Full details are on the returns page.

Once your return arrives at our warehouse, refunds are issued to your original payment method within 5–7 business days. Most banks post the credit within 1–2 days after that.

Each refurbished printer has been professionally cleaned, function-tested with real print jobs, fitted with new or refilled consumables where needed, and ships with our 30 to 90 day limited warranty (exact term shown on the listing).

Refurbished units ship with starter or partial cartridges so you can begin printing right away.

Yes — email or call us within 24 hours and we'll cancel at no charge. Once a label is generated we may need to treat it as a return instead.

No. Refurbished Jet is an independent online store that sells refurbished printers. Brand names and trademarks are the property of their respective owners and are used only for identification and descriptive purposes.